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Another One Bites the Dust (Not for the faint-hearted)

I had a similar experience with a Power Macintosh 5400 i got on ebay a while back. I had to send it back to the shipping company before they would pay the insurance for the damages. In the end they wouldn't pay because they said the computer wasn't packed properly. When they returned the computer (after they repacked it) it was damaged even worse than when i sent it to them. The seller was an honest guy and agreed to refund part of the purchase price and let me keep the system for parts. Even though the plastic housing was completely trashed, the computer still worked.
 
The minimum standard for something like that should be a cocoon of tightly taped small bubble wrap at least 8-15 inches deep on all sides followed by another cocoon of tightly taped large bubble wrap 6-12 inches deep on all sides. Only then is it acceptable to add peanuts/styrofoam/filler. I learned quick not to buy CRTs on eBay after a couple very rare ones wound up in hundreds of pieces mixed with just a few token fragments of foam.
 
The minimum standard for something like that should be a cocoon of tightly taped small bubble wrap at least 8-15 inches deep on all sides followed by another cocoon of tightly taped large bubble wrap 6-12 inches deep on all sides. Only then is it acceptable to add peanuts/styrofoam/filler. I learned quick not to buy CRTs on eBay after a couple very rare ones wound up in hundreds of pieces mixed with just a few token fragments of foam.

I agree, the more layers of bubble wrap the better but there does appear to be an inherent weakness in the cases of these line of Tandy models. I've seen model II through to 16 all end up suffering in transit whereas, for example, I've had tons of compact Macs unscathed.

I personally overpack anything with a CRT. It will have an inner box (already well padded), inside another box. It makes me cringe when I recieve items with minimal packing. It's thoughtless and insulting :mad:
 
I have shipped CRTs all over the country and across the Atlantic with excellent results. FWIW, bubble wrap and double boxes are never used. Crumpled newspaper and crumpled brown wrapping paper is the ultimate solution. It doesn't shift, it compresses nicely and it's very resilient. It's what the commercial shipping companies use.
 
Poor packing and brittle plastic is a bad combination. It obviously should have been packed better, but if the plastic still had its full strength, it wouldn't have shattered like that.
 
I got a Tandy 1000HD a while back from an ebay seller. The box it arrived it was a cube shaped box about the size of a monitor box. The packing material was newspapers...and the vast majority of them weren't even crumpled up (not that it would have done a lot of good), just stacked in the box...?? What is the most amazing about this whole thing is the box was only about half full (with the computer still in the box), so it had lots of room to rattle (or slam or bang) around. It got bent up a bit, but I was able to largely straighten it out. Haven't had a chance to fire it up to test, but I think it will be ok.

About like a SCSI hard drive I got about a dozen years ago...the seller put it in an oatmeal box (thin walls) and packed it with crumpled newspaper...and no ESD bag. When I got it, the box was hopelessly crumpled and the drive rattled around in the box about as badly as it would have without any packing. Needless to say, it was toast.

Now if we could find the case moldings to make new ones...like the guy that bought C64 molds and is having new ones made (see the Commodore forum here for the details).

Wesley
 
...Crumpled newspaper and crumpled brown wrapping paper is the ultimate solution. It doesn't shift, it compresses nicely and it's very resilient. It's what the commercial shipping companies use.

The companies with the volume and funding use two-part urethane foam bags top and bottom, giving a conformal packaging. One such eBay seller is SunnKing, from whom I've bought a few items that were packed in that way (one of which was an SGI Indigo2 IMPACT (purple) system). Two-part urethane foam (sold in cans as 'Great Stuff' TM among other brands) isn't cheap packaging, but I know of at least one factory which packages fragile but heavy lower-volume items (such as high-intensity discharge lighting systems and lamps for same) using this technology. The machine fills and makes the bags in one step from two continuous sheet rolls and two tanks. Higher volume luminaires and lamps get custom molded styrofoam packaging. But for a system with the chassis weight of a TRS-80 Model II/12 -series (including 16, 16B, and 6000) such foam is probably too dense, and the chassic might still destroy the case, especially the screw bosses. You don't want rigid packaging.

EMC's factory packaging is the ultimate, though, and is a different foam product (LDPE I believe is the base for it) that is 100% recyclable and is made from a high percentage recycled LDPE product. Although for their hard drives, which have an MSRP in the $2,500 range each, they package five or ten to the box using an HDPE clamshell arrangement, with the drive in a clear HDPE carrier. Very light, but custom molded, and 100% recyclable. The clamshells are pretty flimsy, and rather similar to Maxtor's packaging back in the day, but much thinner. This flimsiness actually helps, and it greatly reduces the shock transfer from the box to the product.

I personally like the elastomer sheet suspension systems that Amazon and others use, but they're not for really heavy items. A shock cord mount system, like used in road cases for high-end PA systems, would be sweet, but they are very expensive for shipping purposes.

For a quality packing job for something with this fragile of plastic (like, say, an SGI O2), disassembling all of the plastic off of the system and shipping it in a separate box from the heavy chassis is wise. Even if properly packed, a fully assembled O2 is likely to destroy its own case in shipping, as the case plastic is incredibly fragile these days (this is one of the primary reasons I've not tried to sell either of my two O2's, as I know the buyer is not likely to want to pay for what I will do to pack it properly, and I'm not willing to take the risk of a return for a shattered case). Or you need packaging with substantial give to it; the crumpled paper works as well as it does because it has give to it, but it's somewhat unpredictable in how consistently it gives.
 
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