There's no phone number. There's another alternative email account for verification.
So every few months, when I'm logging in, there's a pop-up asking me to re-confirm, again, the alternative email I gave them as a link. It's an annoyance, because the alternative is something I don't use, and it's a chore to track down the password or, worse, re-constitute the account.
Hotmail/Outlook gives you two choices for verification with the pop-up, something like:
- Looks good!
- No, I don't have that anymore.
In the past, when I click "Looks good!" seems to me that's always been the end. It doesn't ask further.
But now I'm stuck with something where I really can't access the linked account and I'm not sure what to do. I can either pretend that it's okay, hope it goes through, and then change the account it's linked to. Or I can truthfully say I don't have it any more ... but then I don't know what will happen, whether I'll lose access entirely, or just be offered the opportunity to use a different link.
I figured that the Microsoft forum would be a good place to ask but 100 people have read it, with no reply. Can you think of a better place to ask?
