Back in early 1983 I attended a Long Island Computer Association (LICA) meeting. There were several computer retailers at this meeting as well as the usual group of about 100 "geeks."
The "main event" for the night was going to be a demonstration of Commodore's new C-64. It had been rushed to market just before Christmas and many folks hadn't had a chance to see it just yet.
One of the dealers brought in a machine to demo. He had it hooked up and actually running at the front of the room. He explained that what he had brought was a demo unit, not a production unit. The production units were, he explained, for all intents and purposes, complete garbage.
In their rush to get boxes on the store shelves, Commodore had filled them with just about anything but working C-64s. Since it was already after Christmas all of the other retailers told their stories of nearly 100% failure rates, computers without keys, computers with all the same letter on the keyboard and other nightmares that had the return rate closely approaching the number of sales with the remainder expected to be boxes that hadn't been checked yet.
There were a couple of folks that claimed to have working systems and, completely ignored on the front table, was a real working unit being demonstrated, but the bulk of the meeting was consumed by Commodore bashing.
Commodore did end up replacing bad units and went on to set sales records. I'm still not sure how they reestablished their reputation, but they did.
I still remember that meeting as one of the loudest and craziest. . .
Erik
The "main event" for the night was going to be a demonstration of Commodore's new C-64. It had been rushed to market just before Christmas and many folks hadn't had a chance to see it just yet.
One of the dealers brought in a machine to demo. He had it hooked up and actually running at the front of the room. He explained that what he had brought was a demo unit, not a production unit. The production units were, he explained, for all intents and purposes, complete garbage.
In their rush to get boxes on the store shelves, Commodore had filled them with just about anything but working C-64s. Since it was already after Christmas all of the other retailers told their stories of nearly 100% failure rates, computers without keys, computers with all the same letter on the keyboard and other nightmares that had the return rate closely approaching the number of sales with the remainder expected to be boxes that hadn't been checked yet.
There were a couple of folks that claimed to have working systems and, completely ignored on the front table, was a real working unit being demonstrated, but the bulk of the meeting was consumed by Commodore bashing.
Commodore did end up replacing bad units and went on to set sales records. I'm still not sure how they reestablished their reputation, but they did.
I still remember that meeting as one of the loudest and craziest. . .
Erik