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Aliexpress worthless delivery guarantee

cj7hawk said:
Just making an observation about the product I purchase from Aliexpress and how it arrives at my doorstep. I've never really thought much about it beyond that.
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I think if you think about it beyond that you may have increased success with stuff bought from AliExpress. A set of independent vendors sharing a web site and some shipping arrangements, in what you might call a "dodgy part of the world" as far as markets go, is obviously going to work quite differently from Amazon.

The new "Choice" items and how they appear to work makes me believe that AliExpress is quite aware of the sorts of issues mentioned in this thread and is moving to improve things for some products and means of shipping. I am certainly not expecting things to get to the level of Amazon, and I suspect this isn't going to work for things like remarked and counterfeit ICs, but there does seem some hope for improvement there.
 
I assumed that the "Choice" idea was like how Amazon demands more and more control over logistics from their third-party vendors.

I like it because I'd rather get one giant parcel containing a bunch of small items than a dozen seperate items showing up across a two-week window. (bought parts to build a https://github.com/scrapcomputing/MCEBlaster, and figured I may as well buy the SMD resistors and caps in packs of 100-- the whole fracas still barely scraped the $10 minimum for free postage. :)
 
cjs said:
I think if you think about it beyond that you may have increased success with stuff bought from AliExpress. A set of independent vendors sharing a web site and some shipping arrangements, in what you might call a "dodgy part of the world" as far as markets go, is obviously going to work quite differently from Amazon.

The new "Choice" items and how they appear to work makes me believe that AliExpress is quite aware of the sorts of issues mentioned in this thread and is moving to improve things for some products and means of shipping. I am certainly not expecting things to get to the level of Amazon, and I suspect this isn't going to work for things like remarked and counterfeit ICs, but there does seem some hope for improvement there.
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It's not impossible, though if Aliexpress is telling me that they are doing it, I see no reason not to believe them. They do let me know in advance when they will combine all my shipping into a single parcel at times ( and let me know some of it still has not arrived to combine yet ).
 
Cainiao was founded by Alibaba Group, so is the AliExpress shipping branch.
In my experience, items ordered at the same time don't necessarily ship from the seller, but often from his supplier.
There is consolidation for shipments to New Zealand, usually by the container load, and for a few years mine have been repackaged locally and then sent via post or courier, depending on size.
 
One comment id like to make about Aliexpress is how they went from being mediocre in shipping to wuite good to unusable.

Years ago when I first started buying Aliexpress it would typically take 35 to 60 days to get your item here in the north east of the USA. It worked but strangely it wasnt uncommon to have an item go dark in shipping and show up 5 or 6 months later... Long after you got a refund.

Sometime last year I think something changed and all my items started arriving within two weeks making the service really excellent. Durring this time most item were in the shipping service within 36 hours too.

Thats brings us to the past 4 months. I dont know what happened but I suspect a shift to different 3rd party shippers... But its just a complete pain and as I said I will no longer use Aliexpress ever again.


Here is a tangent. My last order of pcbway went out with UNiUNi. When i learned of this I felt immediate despair.... Thankfully it arrived (however thrown on the side of the road and waterlogged).. But now i can no longer use budget economy shipping as its certainly not worth it to suffer those problems.
 
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VERAULT said:
One comment id like to make about Aliexpress is how they went from being mediocre in shipping to wuite good to unusable.

Years ago when I first started buying Aliexpress it would typically take 35 to 60 days to get your item here in the north east of the USA. It worked but strangely it wasnt uncommon to have an item go dark in shipping and show up 5 or 6 months later... Long after you got a refund.

Sometime last year I think something changed and all my items started arriving within two weeks making the service really excellent. Durring this time most item were in the shipping service within 36 hours too.

Thats brings us to the past 4 months. I dont know what happened but I suspect a shift to different 3rd party shippers... But its just a complete pain and as I said I will no longer use Aliexpress ever again.


Here is a tangent. My last order of pcbway went out with UNiUNi. When i learned of this I felt immediate despair.... Thankfully it arrived. But now i can no longer use budget economy shipping as its certainly not worth it to suffer those problems.
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I have personally noticed some of what you're talking about in other areas....
211847088-618874f4-81e1-4553-92c5-e3a1e9548f52.png


e.g., [from https://www.swyx.io/startups-going-bad] I wonder if simple "greed" is the critical factor.
 
One thing I did notice - They changed courier to a new courier called Fast Horse Express here in Australia - it's a recent thing, and all of a sudden, it appears the courier themselves are trying to sabotage Aliexpress - dropping parcels off near the road rather than at the door is a good example. I thought someone had tried to steal the parcel then found out the courier themselves intentionally placed it where it was likely to be stolen - so far from my house in fact, it would have looked like someone stole it elsewhere and abandoned it there.

Probably they are going through a normal corporate profit change process and made a lot of bad decisions that save money.

As for Fast Horse Express? It looks like they are hiring couriers that are intentionally placing parcels where they will be stolen. They also do TEMU here in Australia.

Think about that for a while... They are *INTENTIONALLY* placing parcels where they are likely to be stolen when they are delivered. A lot of recent victims are taking video of this. I was also affected by this but got my parcel before anyone took it. And I don't just mean leaving parcels in plain view - I'm talking about intentionally leaving parcels right next to where people walk past well away from the recipients house and barely on their property or, as in my case, they left it on the footpath that goes by my house.

It's so bad that a site has been set up to criticize them by their victims.

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So it may not be Aliexpress at fault here. There may be something going on with the workers that is driving them to do this wilfully.

So if you do get a nondelivery and it's not near the house, then maybe claim to Aliexpress that the courier abandoned it and the photo is proof.
 
In my case, it never made it that far in the shipping process, and it looks like nowdays, actual refunds for non-delivery are a bit like the item - non-existant.
 
Ill tell you noone is safe with any service. Since Aliexpress sent me fake atmel chips (and after waiting a month and a half and opening a claim) I decided to buy on Amazon. And of course it didnt say the seller was selling from China. And OF COURSE THEY SENT THE SAME FAKE ATMEL CHIPS ON AMAZON.


Can someone tell me a reputable source to buy REAL ATMEL AT28C64 EEPROMS?
 
VERAULT said:
Ill tell you noone is safe with any service. Since Aliexpress sent me fake atmel chips (and after waiting a month and a half and opening a claim) I decided to buy on Amazon. And of course it didnt say the seller was selling from China. And OF COURSE THEY SENT THE SAME FAKE ATMEL CHIPS ON AMAZON.


Can someone tell me a reputable source to buy REAL ATMEL AT28C64 EEPROMS?
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VERAULT said:
Can someone tell me a reputable source to buy REAL ATMEL AT28C64 EEPROMS?
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... it's not like that's a discontinued part? They have them in stock at Digikey.

Speaking of sketch Chinese chip sources, I'll admit it, my self control broke down and a few days ago I ordered some AD724s from an eBay listing that I knew was backed by the same kind of sellers that list on AliExpress. Today I got a "seller question" notification that's not a question, it was a fulsome "thank you for ordering" spew saying my order had been shipped along with a plea for a five star rating.

Guess I'd better be prepared to test those things as soon as they're in. And yes, I know I should know better, but this is one of those cases where the quantity one price from eBay is 1/10th that from Digikey, and I *have* had pretty good luck in the past with items similarly ratioed. I don't really care if they're used as long as they work...
 
For MIcrochip direct, I used to *usually* be able to find a code for free shipping - something like MCHPFREE (absolutely no idea if that would work) but it would sweeten the order. Although they only had 4 in stock - is that right?
 
syzygy said:
They completely stopped?!! *drat*
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They didn't stop. They just changed the business model to take advantage of buyers through what buyers believed to be promo codes, but for what are often not sales at all but deceptive practices to convince buyers to "buy now" for FOMO reasons.
 
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