My 5 cents …
PETs with the business keyboard (ones without graphics symbols and fewer number of keys on the numeric pad) default to lower case - these were directed towards word processing and spreadsheet work etc… usually the 8032 and later models. This was to reflect, I assume, their focus on business computing.
There was a 2001-32b (9inch version) that also had a business keyboard which also had lower case as default.
The graphics keyboard defaulted to uppercase and as Dave said, when you press the shift key and another key you get the graphics symbols defined in the character rom. The graphics keyboard was their first “style” and direction towards home and business’s rather than pure business
Essentially it’s down to the keyboard in the machine which essentially determines what it is configured to default too…
Andy